As retail theft becomes ever more sophisticated, Time & Shine Jewellery Trade Show in Edmonton will showcase an essential seminar series—“High Stakes, High Security”—under the expert guidance of Lacey Horn, Business Development Manager for Jewellers Block & High Value Collections. Across August 17 and 18, Horn will lead attendees through five deep-dive sessions that blend design innovation, technology-driven deterrents and operational best practices to help jewellers safeguard their inventory, their staff and their reputation.
Bling Isn’t the Only Thing That Should Be Locked Down
Lacey Horn opens the series by reimagining display and storage as integral security features. Drawing on insights from high-value retail environments, she will demonstrate how strategically placed vaults, reinforced showcases and impact-resistant glass can both elevate store aesthetics and deter opportunistic thieves. Horn will also explore how these design decisions can enhance the customer experience by instilling confidence without compromising elegance.
Cameras, Codes, and Common Sense: Your First Defence Against a Break-In
In this session, Horn will unpack a layered approach to in-store surveillance and access control. She will explain how to optimise camera placement for maximum coverage, implement remote-monitoring protocols and establish rigorous key-management policies. Attendees will gain clarity on avoiding common pitfalls—such as unmonitored blind spots or outdated firmware—that can leave even the best-equipped boutiques exposed.
Think Like a Thief, Insure Like a Pro
Insurance often feels like an afterthought, but under Horn’s guidance, it becomes a proactive risk-management tool. She will walk participants through evaluating true vulnerability—factoring in location, clientele and product mix—and then crafting an insurance portfolio that blends named-peril and all-risk policies with business-interruption and transit coverage. Horn’s practical tips for streamlined claims submission ensure that, should the worst occur, reimbursement is rapid and disruption minimal.
From Sales to Surveillance: Why Every Staff Member Is Part of the Security Plan
Recognising that technology alone cannot replace human vigilance, Horn will transform front-line employees into alert, confident defenders. Through realistic role-play scenarios and proven communication frameworks, she will teach staff how to detect suspicious behaviour discreetly, escalate concerns effectively and liaise seamlessly with management and local authorities—all without diminishing the guest experience.
Smash-and-Grab? Don’t Just React—Be Ready
In her final session, Horn will distil emergency response into a concise, actionable playbook. Attendees will learn how to initiate immediate lockdown procedures, activate silent alarms and coordinate a swift inventory audit that supports police investigations. Horn will also address post-incident communications, equipping jewellers with the language and protocols needed to reassure customers and restore confidence in their brand.
Lacey Horn’s comprehensive programme at Time & Shine will not only equip jewellers with tactical know-how but will also inspire a culture of preparedness across the industry. Registration is now open at www.timeandshinejewellery.com—reserve your place today and take the first step towards a more secure tomorrow.
 for seminars on theft-resistant showcases, surveillance, insurance and rapid-response to strengthen security.){kind=link}