As the countdown begins for the Time & Shine Jewellery Trade Show on November 2–3, 2025 at the Pan Pacific Hotel Toronto, one exhibitor stands out for bringing unmatched technical expertise to Canada’s jewellery service sector — Empire Group, the country’s foremost authority in watch and clock repair.
A 25-Year Legacy of Precision and Trust
With more than two decades of experience serving the jewellery and watch industry, Empire Group has built its reputation as Canada’s most comprehensive repair facility. The company provides full overhauls, dial refinishing, electroplating, water-resistance testing, and intricate restoration for modern, vintage, and antique timepieces.
Empire Group’s state-of-the-art facility supports jewellers and watch retailers nationwide through white-label repair programs, allowing retailers to maintain brand continuity while offering professional after-sales service. This partnership model empowers jewellers to increase client satisfaction, improve turnaround times, and keep service revenues in-house rather than outsourcing overseas.
What Jewellers Can Expect at Time & Shine Toronto
At the Toronto show, jewellers will have the opportunity to meet Empire Group’s team in person, discuss their service needs, and explore solutions for:
- Complex mechanical and quartz repairs handled by certified technicians
- Vintage and heirloom restorations that preserve sentimental and market value
- Dial refinishing and case restoration to revitalize trade-in or resale pieces
- Streamlined logistics that reduce downtime and administrative overhead
- Confidential white-label servicing for retailers looking to expand after-sales offerings
Supporting Retailers for the Year Ahead
For many retailers, Time & Shine Toronto is more than a trade show—it’s the final opportunity of the year to plan for holiday repairs, Valentine’s promotions, and 2026 service growth. By aligning with Empire Group, jewellers can confidently promise professional repair standards that meet today’s expectations for precision, aesthetics, and reliability.
As consumer demand for luxury timepieces continues to rise, after-sales service has become a key differentiator for jewellers looking to build loyalty and recurring revenue. Empire Group’s presence at Time & Shine underscores this shift toward integrated, long-term service partnerships within Canada’s jewellery ecosystem.
Visit Empire Group at the Time & Shine Jewellery Trade Show, November 2–3, 2025, at the Pan Pacific Toronto.
