Swatch Group opens new Customer Service Center in Montreal


Swatch Group has announced the opening of its newest Customer Service Center. Conveniently located beside an existing Swatch retail location on Montreal’s Rue de la Montagne, the centre will offer customers easy access to assistance, repairs and service for their Swatch watches.

The centre will also provide educational supplies to customers. This includes the addition of “discovery walls” to the reception area, which will examine the histories of the individual Swatch brands and the art of watch making.

Only certain brands under the Swatch Group umbrella will be eligible for service at the centre, which include Breuget, Blancpain, Glashütte, Jaquet Droz, Omega, Longines, Rado, Tissot, Hamilton and Calvin Klein. Swatch brand watches will be serviced at the company’s retail locations.

The new Montreal location will act as a satellite operation to the Toronto Service Center, which remains Swatch Group’s central service location. CJ