Swatch Group has announced the opening of its newest Customer Service Center. Conveniently located beside an existing Swatch retail location on Montreal’s Rue de la Montagne, the centre will offer customers easy access to assistance, repairs and service for their Swatch watches.
The centre will also provide educational supplies to customers. This includes the addition of “discovery walls” to the reception area, which will examine the histories of the individual Swatch brands and the art of watch making.
Only certain brands under the Swatch Group umbrella will be eligible for service at the centre, which include Breuget, Blancpain, Glashütte, Jaquet Droz, Omega, Longines, Rado, Tissot, Hamilton and Calvin Klein. Swatch brand watches will be serviced at the company’s retail locations.
The new Montreal location will act as a satellite operation to the Toronto Service Center, which remains Swatch Group’s central service location. CJ
Author: Canadian Jeweller Magazine Staff
Canadian Jeweller Magazine Staff is the shared byline for reporting filed by the magazine's editorial desk. Founded in 1879, Canadian Jeweller is the longest running jewellery business publication in Canada, covering market reporting, retail strategy, watches, diamonds, coloured gemstones and the commerce of the Canadian jewellery trade. Work published under this byline is edited and verified by the Canadian Jeweller editorial team in Toronto.
