Hill & Co. Bolsters Global Expertise with Top Industry Leaders in 2024


Hill & Co., a leading management consulting firm in the diamond, gemstone, and jewellery sectors, is excited to announce a significant expansion of its team in 2024. This strategic move marks a new era in the company’s commitment to shaping the future of the global jewellery industry.

The firm’s distinguished team of Principal Consultants is now further enhanced by the addition of two internationally acclaimed experts, Donatella Zappieri and Nan Lung Palmer. This expansion underscores Hill & Co.’s dedication to integrating world-class expertise in its service offerings.

Donatella Zappieri, based in Italy, brings a wealth of experience from her tenure as the Head of International Design for Jewellery and Watches at Swarovski, spanning 15 years. Her expertise has made her a renowned consultant in the jewellery business. Meanwhile, Nan Lung Palmer, from the United States, joins the team with a formidable background in merchandising, having worked over 20 years with globally recognized brands such as Macy’s and David Yurman.

This enhancement of Hill & Co.’s team is aimed at providing unparalleled support to the diamond, gemstone, and jewellery industry worldwide. The addition of Donatella and Nan enriches the company’s collective wisdom and capability to address any challenge faced by their clients.

Elle Hill, the Founder and CEO of Hill & Co., expresses her enthusiasm about these new additions: “The caliber of talent at Hill & Co. reflects our unwavering commitment to the jewellery industry. With Donatella and Nan joining us, we are equipped to bring innovative business growth tools and fresh strategies to the market. Their expertise is vital for our clients’ success and for driving the evolution of the jewellery industry in 2024 and beyond.”

This expansion at Hill & Co. represents more than just the acquisition of new talent; it’s a strategic move towards fostering the growth of the jewellery industry globally. By integrating global insights and expertise, Hill & Co. is set to revolutionize the way the jewellery business operates, ensuring that their clients and the industry at large thrive in an ever-evolving market.

Donatella Zappieri
Donatella joins Hill & Co. as a Principal Consultant in Italy. She brings over 30 years of experience working across the industry for some of the world’s most recognised jewelry brands, including 15 years leading the design team for international jewelry and watches at Swarovski. She has extensive knowledge of the European and global markets and a proven track record of enabling growth for businesses across the supply chain.Donatella says:
“It’s very exciting to be joining Hill & Co. and being part of a big international group of talented professionals. I am based in Italy, so I will be able to bring something new to Hill & Co.’s clients who need access to a network in one of the world’s most important markets.  I’m looking forward to being part of the Hill & Co. team and exchanging ideas and supporting each other to give the best advice and guidance to our clients.”

Nan Lung Palmer
Nan has been working with the Hill & Co. team since 2022 but now joins as a Principal Consultant. She brings an impressive pedigree in merchandising, working with some of the largest brands in the US, including Macy’s and David Yurman. That experience means she’s an expert at diving into client data and maximizing their business’ potential through creativity and merchandising strategies.

Nan says:
“I’m thrilled to be joining the team at Hill & Co. as a Principal Consultant and Merchandising Expert. Transparency, honesty, and an entrepreneurial spirit underscore my approach. I specialize in delivering customized merchandising solutions tailored for manufacturers, retailers, and jewelry brands. Those are the values on which I’ve built my businesses, and that’s what I’m excited to bring to Hill & Co.’s clients.”